Privacy Policy

At Électroménagers À Rabais, we take the protection of your personal information seriously. As online shopping and digital communication continue to grow, safeguarding your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect the data you share with us when using our website.

 

1. Information We Collect

We may collect personal details when you interact with our store, such as:

  • First and last name
  • Address and postal code
  • Email address
  • Phone number
  • Payment details (credit card or other payment methods)
  • Date of birth or age
  • Gender

This information may be collected through:

  • Order forms
  • Contact forms or surveys
  • Newsletter or contest subscriptions

We may also collect certain technical information through cookies, log files, or tracking tools, such as:

  • IP address
  • Browser type and operating system
  • Pages visited and actions taken on our website
  • Date and time of your connection

2. How We Use Your Information

The information collected may be used to:

  • Process and deliver your orders
  • Provide customer support and order tracking
  • Send promotional offers or updates (if you have opted in)
  • Generate statistics to improve our services
  • Manage the layout and performance of our website

3. Cookies and Tracking Technologies

Our site uses cookies, log files, and sometimes tracking pixels to enhance your shopping experience. These tools allow us to:

  • Remember your preferences and shopping cart
  • Personalize your browsing experience
  • Analyze website traffic and performance
  • Track the effectiveness of promotional campaigns

You can manage or disable cookies directly in your browser settings. Disabling cookies may affect certain features of our store.

4. Sharing of Information

We do not sell your personal data. However, we may share information with trusted third parties to operate our business, including:

  • Payment processors (to handle secure payments)
  • Delivery and shipping partners (to fulfill orders)
  • Marketing and analytics tools (to improve our store and promotions)

If required by law, we may also disclose information to authorities.

5. Newsletters and Marketing Emails

If you subscribe to our mailing list, we may send you newsletters, promotions, or updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. Your Rights

We are committed to respecting your privacy rights. You may, at any time:

  • Request access to the personal data we hold about you
  • Ask us to correct or update your information
  • Request the deletion of your data
  • Withdraw your consent for marketing communications
  • Request data portability (to receive a copy of your data)

To exercise these rights, please contact us using the details below.

7. Security

We take appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption (Secure Socket Layer)
  • Firewalls and secure servers
  • Restricted access to sensitive data
  • Regular system backups

While we strive to protect your information, no online transmission is 100% secure. We encourage you to take precautions when sharing personal details online.

8. Contact Us

For any questions or requests regarding this Privacy Policy, please reach out to us: Contact Us